PS Remote Play

PS Remote Play connection troubleshooting

What is PS Remote play?

With Remote Play, you can control your PS console remotely wherever you have a high-speed internet connection. Using the PS Remote Play app, you can control your PS5 console or PS4 console from a device at a different location. For example, you can use a computer in another room or a smartphone when you’re out to enjoy PS5 and PS4 games.

Troubleshooting

Can't connect to you PS5/PS4 (8801330d)

On PS5/PS4:

The error is typically associated with connection issues between your device and the PS console.

PS Remote Play uses 987 port for remote wakeup, 9295, 9296, 9297, 9303, 9304 ports for connection handshake, streaming, and other behavior.

Here you can make sure all ports are opened on your PS5/PS4:

    On the device:

    In most cases, there should be no problem, but sometimes the router may block incoming traffic to the device. To fix this, try enabling the following settings on your router:

    In most cases, these should solve all problems on the device's side.

    Need to check other port?

    There might be another port you make to check. You could do it below:

    tcp://